|About Preservation Housing Management
part of the Preservation of Affordable Housing family
“The mission of Preservation Housing Management, LLC (“PHM”) is to provide high quality property management services, portfolio value appreciation and customer service to our owner-clients, their housing partners, and the residents at home in our communities. Further, we seek to be a company that develops and honors its employees.”
PHM has specialized in the professional management of affordable multifamily housing for more than 25 years. Initially founded as Midland Property Management, Inc., PHM became part of the Preservation of Affordable Housing, Inc. (“POAH”) family in 2001, and currently manages close to 8,000 affordable housing apartments in Connecticut, the District of Columbia, Florida, Illinois, Maryland, Massachusetts, Michigan, Missouri, and Rhode Island. PHM has 300 staff members and maintains offices in Kansas City, Boston, Chicago and Miami.
PHM manages a wide range of apartment communities that vary in age, size, geographic location and physical configuration. The portfolio has been financed with a variety of affordable housing programs including low income housing tax credits, bonds, conventional financing and with a multitude of specialized HUD programs and secondary financing sources. Consequently, PHM understands how to manage properties with complex financing and equally sophisticated compliance and reporting requirements.
PHM’s Approach to Affordable Multi-family Housing Management
Beyond owners and residents, PHM deals on a daily basis with HUD, state housing finance agencies and their asset management sub-contractors, investors, lenders and community housing organizations and community leaders. PHM brings a consistent, high-level of customer service to each of these groups.
PHM has a strong track record, having consistently achieved high scores in management inspections and physical asset inspections. PHM also maintains an excellent record relative to program compliance across the portfolio and timely, accurate financial reporting. PHM’s operations oversight involves a team approach to monitoring financial and operational performance and solving problems. The performance of its sites is a shared responsibility starting with the president of PHM on down through all on-site PHM employees.
PHM’s operations reflect corporate values that are rooted in broader social values. PHM looks for opportunities to work with minority owned and disadvantaged businesses. Operational decisions are made with concern for energy conservation and the environment. PHM is proud that its rank and file staff reflects our nation’s great diversity; 45% of its employee base of 300 staff in urban and rural sites from New England to Missouri are self-described minority members.