John has lived at Aaron Briggs Manor for six years and he reached out to the community impact coordinator because he was struggling to make payments to his creditors. The coordinator assisted him with a plan to gain financially stability, helping him contact his credits to work out payments plans and obtain reduced balances in many cases. Navigating the process of contacting creditors and contesting unfamiliar charges would have been overwhelming but with the coordinator’s assistance, he was able to resolve all the questionable charges. Shortly after, he received letters from all the credit card companies confirming all his debts had been paid in full!
The process has allowed John to apply for credit at lower interest rates, making more money available to him for other expenses. Best of all, John’s credit score has risen to 679 with the help and encouragement of his financial coach.
POAH is CORES certified, recognizing a robust commitment, capacity, and competency in providing resident services in affordable housing communities.